Hospital Facility Manager

MSF logisticians help provide a safe, functional, and effective care environment for patients, the communities we assist, and our teams. They do this through a pragmatic, solution-oriented approach, by designing, setting up, and managing a wide range of logistics activities.  

MSF manages dozens of hospitals in various contexts around the world. To support the medical activities, the Logistics Department provides the necessary infrastructure, medical and non-medical equipment, and technical support.  

As a Health Facility Manager, you are responsible for ensuring the continuity of hospital activities by maintaining a safe, functional, and high-quality environment for beneficiaries and medical teams. You coordinate maintenance operations, lead a team of specialists, collaborate with medical and hospital management teams, and use operational data to plan improvements, initiate works, and anticipate future needs. 

MAIN RESPONSIBILITIES 

Maintenance coordination 

Ensure the continuity of hospital activities and provide a high-quality environment for beneficiaries and medical teams by: 

• Developing the maintenance strategy for the project’s medical infrastructure, whether managed in-house, subcontracted, or through other arrangements 

• Planning the hospital's short-, mid- and long-term maintenance activities. This includes infrastructure, energy sources and distribution, HVAC (heating, ventilation, air conditioning, plumbing), biomedical equipment, cold-chain, water adduction and distribution, sanitary equipment, waste management including waste water, medical and non-medical waste, indoor fitting, signalization of flows, IT equipment, fire safety equipment and installations 

• Implementing maintenance management tools to ensure efficient follow‑up of activities, training the team in their use, and ensuring their sustainability 

• Supporting the implementation and monitoring of logistics basics 

• Managing hospital flow and signage to ensure the proper movement of people (patients, visitors, staff) and materials (clean, dirty, supply). This includes signage to reach facility and signage inside the facility 

• Developing contingency plans, including fire safety and evacuation plans, and contributing to mass casualty preparedness 
• Conducting technical risk analyses for each family/equipment, identifying the risk of failure, triggering factors, aggravating factors and mitigation measures 

Team Management 

• Plan and supervise human resources processes for Hospital Facility Managers (recruitment, training, evaluation, development), in close collaboration with the Human Resources department 

• Providing regular feedback, briefings, feedback and feed forward, coaching, and training to develop the required skills within the team 

• Managing external contractors 

Strategic management 

• Collect and analyse data on all activities to ensure efficiency, consistent flows, improve existing processes, initiate new activities and plan resources ahead in time 
• Support and coordinate the implementation of MSF technical management strategies, tools, and procedures; contribute to the definition of planning, budgeting, and hospital activities; and serve as a member of the Transversal Hospital Management Team and Hygiene Committee 

PROFILE  

• Bachelor’s or Master’s degree in engineering, or relevant experience in health facility management and/or logistics management. 
• Experience in a health facility management position is an asset 

LANGUAGES 

• Proficiency in French and English, both spoken and written is mandatory 

• Good knowledge in Arabic, Portuguese or Spanish is an asset 

COMPETENCIES 

• Collaborate and communicate clearly; build trust with colleagues   

• Lead, support, guide, and motivate teams with confidence and empathy 

• Take initiative, remain solution-oriented, and act proactively 

• Translate strategic vision and operational realities into clear priorities and actions 

• Work independently, plan effectively, and organise your and your team’s work properly 

• Remain resilient and manage stress in challenging situations 

• Practise cross-cultural awareness and work effectively with diverse teams 

• Show flexibility by adjusting plans, locations and ways of working in coordination with others when circumstances and priorities change 

• Excellent knowledge of IT skills